The key to lasting relationships? Listening.
How well do you know your Asia Pacific customers? In order to deliver experiences that meet and exceed your customers’ needs, you need to understand what those needs are. What do they look for when they engage with you?
Dive into the insights found in a survey of 7,000 customers in the Asia Pacific region (including Australia, Singapore, Thailand, India, Japan, South Korea and China). Learn what makes their relationships with brands tick – and what can make or break a customer experience.
Join us as we share the findings from the study.
Meet the speakers
Damien Ferragamo
Regional Manager, South East Asia
SAI Digital
Damien has extensive experience in establishing ecommerce business opportunities with customers across SEA, Australia and the US. Currently based in Vietnam, Damien consults with B2C and B2B businesses across SEA that are planning to ‘go digital’ with their commerce and marketing strategies.
Thomas Amblard
VP of SAP Hybris Expert Services APAC
SAP Hybris
Based in Singapore since 2016, Thomas leads the SAP Hybris Expert Services team for Asia Pacific Japan and Greater China. He has many years of experience building teams of expert business consultants and architects with the objective of ensuring successful delivery of SAP Hybris implementation projects across the region.
Interested to get the detailed findings for a specific country?
