Customer Financial Management
With the customer financials component from SAP Hybris Billing you can automate back-end tasks so your agents can get on with providing service with a personal touch. It’s a solution built to work with all payment channels, from credit cards to checks to cash to bank transfers.
Thanks to the improved business model enabled by SAP RM-CA, routine, intensive manual efforts by our credit and collection personnel are a thing of the past.
Customer financials: key features
Automate back-end processes to reduce costs and free up your agents to deliver great service.
Make it easier for your agents to manage customer accounts and avoid uncollected revenue with integrated customer care and dispute management.
Manage payments from multiple sources in one system and enable flexible payment options for customers including partial payments, promise-to-pay and payment plans.
SAP Hybris Billing: related content
See how implementing SAP Hybris made S.F. Express, one of China’s largest delivery companies, more productive and efficient.
Make your financial services stand out from the competition with customer-centric revenue and collections processes. Find out how.