IPKO: achieving a customer-centric transformation with SAP Hybris Billing
As a long-time user of the SAP ERP application, it made sense for IPKO to launch the charging component available in the SAP Hybris Billing solution. Now it has a single customer relationship management system for all business and residential retail services. The company now has flexible billing that allows it to go to market with new products and services faster than ever before. The result is greater agility, lower operating costs, and higher customer satisfaction.