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PricewaterhouseCoopers (PwC)
Status: Silver
Extent of activity: Regional
Solutions: Commerce
Certified professionals: 6
Region/Countries: North America,

United States

In a nutshell:

PwC’s depth of experience in next generation commerce and SAP’s hybris offering are a unique combination that come together to deliver agile digital commerce, marketing, services and sales functions capabilities for both business-to-business (B2B) and business-to-consumer (B2C) companies who are enabling differentiated customer experiences.

Company description:

SAP Hybris at PwC: Driving Total Digital Transformation to Enable Digital Commerce Capabilities

PwC’s depth of experience in next generation commerce and SAP’s SAP Hybris offering are a unique combination that come together to deliver agile digital commerce, marketing, services and sales functions capabilities for both business-to-business (B2B) and business-to-consumer (B2C) companies who are enabling differentiated customer experiences.

Diverse marketing channels often evolve over a period of time and are conceived and managed by different teams with different objectives. So while many companies may have strong individual channels, their aggregate digital capabilities are not as unified and differentiated as they should be. PwC’s SAP Hybris practice is dedicated to helping companies drive total digital transformation by integrating all digital and physical customer touchpoints onto a single platform, including online, mobile, point-of-sale, call center, social media and print.

Designing and implementing the right digital commerce platform is easier when companies can rely on a business advisor that can connect strong business acumen, and deep commerce experience with the supporting business enablement to unlock true business value. The PwC SAP Hybris practice brings this unique combination from strategy through execution. Our offerings span digital strategy, digital customer experience design, digital and social commerce, marketing, analytics, innovation, payments, people and change, pricing, security, tax, technology, and risk.

PwC’s unique framework, approach and tools diagnose and analyze our client’s capabilities across the commerce lifecycle and the supporting business operations, all through an industry lens.

 

Action:

  • Focus not on digital strategy, but rather business strategy for the digital age
  • Begin transformation towards reliable, viable digital commerce strategy that incorporates everything from user experience design to backend integration
  • Implement an actionable plan for growth that aligns with the organization’s evolving strategy and goals

Impact:

  • Enhance customer experiences
  • Increase business value across the customer lifecycle
  • Increase both efficiency and competitiveness
  • Ultimately increase revenues

Let PwC...

  • Help you to build a thorough global business strategy for digital
  • Work with you to extract the right value from your technology and operational investments
  • Assist you in implementing SAP Hybris to enable the business transformation towards a reliable digital commerce platform that incorporates everything from user experience design to complete backend integration into the SAP platform
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