Loyalty is dependant on the ability of the brand to offer a consistent and compelling experience regardless of the touchpoint.
So, how can you manage periods of intense peak demand while still offering your customers the experience they crave?
• New buyer behaviours and the development of relationships across multiple touch-points
• The blueprint for developing customer-centric strategies that deliver profitable and long-term growth
Download our Perfect Commerce Experience White Paper!
Read our Interflora Blogpost and find out about• A new type of Valentine’s Shopper: the digital one
• What is his typical buyer journey?
• Interflora and their best practices in offering a true customer-centric Valentine’s Day experience
Read our My #BRANDLOVE Story : Interflora!
The discussion doesn’t stop here; we would love to hear what you have to say on that topic.
Come meet us at one of our events:
• Breakfast Session in London 23rd of April 2015 “Engaging the Digital Consumer…
Can you decode the modern consumer’s digital fingerprint … to create the perfect brand and product experience”
• NG Retail in Portugal, 21st to 23rd of April