hybris: Omni-Channel Commerce Solutions for Insurance
Insurance customers now expect to use different channels to manage the insurance process, from inquiry and quote, policy delivery, servicing and handling claims. They demand more from their insurers and look for personal advice combined with flexible document delivery and billing. Meanwhile, agents and brokers want to access the information they need to serve their customers.
The hybris omni-channel commerce solution allows you to deliver personalized and consistent interactions across all channels, so that your customers receive brand consistency and the service they expect. You reduce operating costs and avoid conflicts with existing sales channels.
- Be consistent. hybris delivers a seamless, consistent user experience across all channels, in office, service center, on the web, or via mobile.
- Get a 360 view. hybris gives you and your distribution partners one view of your customer across all channels, on a single platform.
- Offer portal capabilities. Deliver real-time policy sales, service, and claims handling. Feed the associated information flows.
- Future-proof your business. Provide exceptional customer experience with efficient transactions. Seamlessly integrate multiple audiences, channels, technologies, and functions.
- Make things better. Enhance insights and visibility into your customers and distribution partners, products, and service deliveries across all channels and data streams.