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Key Challenges in Healthcare Challenges and recommended next steps for Healthcare Payors and Providers Infographic
Communities Impact on the Customer Experience Watch this video to learn the key issues that customer communities help to solve to create a loyal, engaged customer-base. Video
Exploring the Business Impact of Service on Customer Engagement This whitepaper, led by Aberdeen, shows how companies achieving service excellence also gain higher ratings in customer satisfaction, NPS and customer retention. White Paper
Insurance Megavendors Shift Focus to Digital Platforms The new Gartner report discussed how Insurance Megavendors are changing their digital platforms to support customer experience, analytics and IoT requirements. Analyst Report
Boost Customer Experiences by Combining Self Service and Agent-assisted Service This whitepaper looks at the customer journey and examines how self-service and communities are (or aren’t) working effectively. White Paper
SAP Store gains greater efficiencies thanks to SAP Hybris Commerce upgrade SAP runs SAP: learn how SAP Hybris Expert Services took the SAP Store to next level with an upgrade to SAP Hybris Commerce v. 6.0 Case Study
2017 Retail Study: Customers are calling the shots Get the findings from PwC research study exploring consumer and retailer perspectives on the integrated shopping experience. White Paper
Digitally Engaging Food Shoppers for Dummies Learn about new trends that are changing the face of food shopping and look at the profile of the new food shopper. eBook
New Pig Corp. soaks up the benefits with SAP Hybris enterprise commerce solutions New Pig Corporation, a leading manufacturer of absorbents and supplier of leak and spill control products, used SAP Hybris solutions to upgrade the online buying experiences for its B2B customers. Case Study
TXU Energy: Increasing Revenue by Crafting the Right Pricing Offers in Real Time TXU Energy: Increasing Revenue by Crafting the Right Pricing Offers in Real Time Case Study
SAP Hybris Commerce Cloud SAP Hybris Commerce Cloud drives digital transformation and enables you to become an omni-channel business, delivering contextual customer experiences and unifying customer processes. Product Collateral
Overview of SAP Hybris for Utilities

This video provides an overview of the full SAP Hybris Suite and how it helps Utilities transform themselves to deliver exceptional experiences, add new channels and evolve their business models.

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SAP Hybris Marketing Cloud – Free Trial

A series of videos related to SAP Hybris Marketing Cloud – Free Trial, a solution that brings together tools so you can understand and engage your customers.

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ATB Financial: Driving Customer Digital Banking Sales, Onboarding, and Activation with SAP Hybris Commerce ATB uses SAP Hybris Commerce to deliver an award-winning customer experience to a broad spectrum of customers. Case Study
Customer Testimonial with T-Systems Jurgen Lumb lead of the Hybris Billing solutions from T-Systems leads an interview about how T-Systems best utilizes the Hybris Billing solutions. Case Study
Trek Bicycle Corporation brings bikes and gear directly to
customers with SAP Hybris Commerce
Trek Bicycle Corporation works with SAP Hybris to launch a centralized commerce shop, giving customers direct access to their bikes and gear online. Case Study
Overview of SAP Hybris for Automotive

This video will provide an overview of the full SAP Hybris Suite and how it helps Automotive companies transform themselves to deliver exceptional experiences, add new channels and evolve their business models.

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SAP Hybris Revenue Cloud, standard edition Go beyond linear, fixed monetization processes to a solution that lets you anticipate, plan and adapt your system dynamically. Product Collateral
SAP Hybris Marketing Cloud

This video gives you an overview of SAP Hybris Marketing Cloud.

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SAP Hybris Service Cloud

SAP Hybris Service Cloud has everything you need to manage your customer service process, from initial customer contact all the way through to billing.

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Vibracoustic: Managing Complex Sales Planning Globally with SAP® Hybris® Cloud for Sales Take a look at how this German manufacturer of antivibration solutions for the automotive industry enabled its employees to forecast how sales would develop globally with SAP Hybris Cloud for Sales. Case Study
Healthcare: Insights & opportunities in the managed care industry Healthcare providers and payers should be prepared to make comprehensive and integrated changes to their digital landscape. Knowledge Capsule
SAP Hybris Marketing Cloud Real-Time Customer Profiling SAP Hybris Marketing Cloud features dynamic customer profiling capabilities that pull from online and offline sources to build an evolving picture of your customers that you can use to engage them more effectively. Product Collateral
Overview of SAP Hybris for Manufacturers

This video will provide an overview of the full SAP Hybris Suite and how it helps manufacturers digitally transform themselves.

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Hybris as a Service

A series of videos related to YaaS (Hybris as a Service), a set of digital transformation tools that help your organization innovate faster and more efficiently

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SAP Hybris Marketing Cloud Segmentation & Campaign Execution SAP Hybris Marketing Cloud lets you easily identify the right target audience for your campaigns and personalize your messages across multiple channels so you can reach the right customers at the right moments. Product Collateral
Overview of SAP Hybris for High-Tech

This video provides an overview of the full SAP Hybris Suite and how it helps high-tech companies deliver exceptional experiences, add new channels and evolve their business models.

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Creating Simplified Customer Loyalty at Piaggio

Piaggio Group discuss how understanding the behavior of a consumer through digital marketing is the key to keeping customers loyal.

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SAP Hybris Commerce Customer 360° View The SAP Hybris Commerce 360° Customer View provides a snapshot of customer activities, profiles and product and service affinities. Video
Gain a Competitive Edge with Sales and Marketing Alignment Aberdeen Group research and SAP have shown that companies optimizing the marketing and sales relationship grow revenue 32% faster year-over-year, compared to those without such alignment. Video
SAP Hybris Commerce Cloud

SAP Hybris Commerce Cloud meets your customers’ expectations and delivers great experiences by engaging with your customers anywhere, at any time and on any device

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SAP Hybris Sales Cloud

SAP Hybris Sales Cloud is a mobile first solution that focuses on the four key areas that help your business to act faster, become more relevant, have a strong presence and sell more.

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End-to-End Digital Commerce and Billing Integration

A rich commerce experience meets robust subscription billing functionality

Product Collateral
SAP Hybris Marketing Cloud and Facebook Overview SAP Hybris Marketing Cloud makes one-to-one marketing on Facebook simple. Product Collateral
SAP Hybris Marketing Cloud Marketing Analytics With Marketing Analytics, you can drive your marketing activities based on performance and ROI. Manipulate and explore the data in real-time and easily monitor your marketing performance. Product Collateral
City Government of Buenos Aires:
Driving Digital Transformation to Improve Citizens' Lives

With the help of SAP's innovative technology, the GCBA's digital transformation has enhanced both internal and external processes to improve the city and citizens' lives.

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SAP Hybris Revenue Cloud

SAP Hybris Revenue Cloud gives you the capability to rapidly deploy highly effective sales processes and integrate them with your existing systems, in an agile and scalable way.

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SAP Hybris Billing, charging

Bring competitive subscription and metered services to market with flexible pricing management.

Product Collateral
Facebook Marketing: Optimizing Customer Engagements with SAP Hybris Facebook Marketing: Optimizing Customer Engagements with SAP Hybris. AVAILABLE ON DEMAND. Webcast
Transform Retail Execution with SAP Hybris Cloud for Sales Retail Execution Transform retail visits and win – with SAP Hybris Cloud for Sales, retail execution. Product Collateral
6 Steps to Maximize Facebook Marketing with SAP Hybris Marketing Cloud Learn how to maximize your Facebook marketing with SAP Hybris Marketing Cloud. Check out this infographic. Infographic
Gartner Critical Capabilities for Digital Commerce 2016 Gartner Critical Capabilities Report for Digital Commerce (2016). Analyst Report
Strategy Guide to Build the Right Marketing Technology Develop a the best marketing technology (MarTech) strategy for your organization. White Paper
SAP Hybris Billing, subscription order management When delivering subscription-based products and services, you need to be able to manage customer contracts flexibility. You need to get a clear profile of your customers to create effective targeted offers that increase their lifetime value. Product Collateral
SAP Hybris Solution Brief for Public Sector Explore the SAP Hybris solution for digital citizen engagement in the public sector. Industry Solution Brief
Boosting Buyer Confidence Drives eCommerce Success Learn how customer communities enable greater buyer confidence, which is the catalyst for building lasting customer relationships. Download the complimentary study now. White Paper
Deliver End to End Service Excellence with SAP Hybris Cloud for Service Meet the needs of today’s empowered customer, by delivering a consistent, omni-channel service experience across the entire customer journey, with SAP Hybris Cloud for Service. Industry Solution Brief
SAP Hybris Executive Overview This document gives you an overview of the key features and business benefits of the SAP Hybris solutions. Product Collateral
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