The digital economy is changing everything.
Consumer behavior continues to rapidly shift and shoppers are increasingly more demanding.
With immediate access to information from any number of smart devices, customers are better informed and hyper-connected. Businesses are having to reimagine how they can deliver amazing and meaningful customer experience that drive brand advocacy. So, how can you achieve optimal engagement with digital customers? And what does it take to capture their hearts?
Join us for this virtual master class and hear what our experts have to say.
Meet the speakers
Global Industry Principal, Consumer Products
Manager with a broad range of experience in helping Brands to make core transformations in Digital Commerce, Marketing, Sales, and Service to optimize customer experience omnichannel. Marco's functional expertise includes solution development and management, go-to-market strategy and alliances, sales and business development.
Previously Global VP of Fast-Growth Markets
Nicholas has more than 21 years of professional experience, across multiple industries and geographies. He is passionate about challenging the status quo and management dogma that can stifle the creativity necessary to deliver amazing customer experiences.