B2B commerce with a B2C-class user experience.

• Streamline business workflows
  • Simplify business processes to improve the customer experience – such as credit approval and contract management – and even integrate with customers’ back-end systems for complex workflows.
  • Support built-in approval processes to shorten order turnaround times and to speed customer delivery and payments.
  • Improve the Payment process by adding cost-effective online and even mobile payment channels and by supporting the full range of B2B payment options from purchase orders to credit cards.
  • Offer more convenient and flexible delivery options, such as pick up in branch or deliver to project locations.
• Manage complex customer relationships
  • Easily manage large and small accounts with differing contracts, terms and conditions, and customized product catalogs.
  • Support different user roles and complex approval processes.
• Shore up your ERP capabilities
  • Integrate with back-end ERP systems to improve real-time data processing, deliver rich product information, and improve complex processes such as customer price calculations.
• Provide customer self-service
  • Give your customers tools to manage cost centers, budgets, and projects.
  • Deliver information beyond product content for making the sale – offer manuals, how-to videos, guides and more to maximize use of your products and services and even reduce support costs.
  • Streamline order management with easy order replenishment, access to order history, and flexible return options.
• Support the “consumerization” of B2B commerce
  • Deliver a B2C-class user experience with proven techniques such as personalization and cross-selling.
  • Incorporate social media into your sales strategy.
• Increase sales productivity
  • Support online and mobile sales collaboration and order entry for sales representatives.
  • Take advantage of sophisticated product content and catalog management (PCM) capabilities that enable you to display rich product information to increase sales.
• Deliver performance
  • Get proven support for managing huge volumes of data and massive product catalogs.
  • Get all the power and support you need on the back end as well. From Clustering for high performance, to security for protecting your data and transactions, to robust reporting for ongoing measurement and improvement, hybris keeps your commerce operations running smoothly.
• Get to market fast
  • Implement faster with the hybris Accelerator, the ready-to-use commerce solution that enables you to jump-start your efforts and easily build and maintain a feature-rich commerce site.