SAP Hybris Cloud for Customer
SAP Hybris Cloud for Customer is the new and expanded way to manage your customers. With it, we offer next-generation solutions for every new touch point across the sales and service experience. Sales that happen anywhere and everywhere, at all times of day. Service that begins before you close the deal and supports it long after the commitment is made.
With Cloud for Customer you’re always engaging, responding to customers as individuals. We’ve brought together a suite of services that will keep you on top of every aspect of the customer journey, freeing you up to plan, manage and execute. You can achieve better sales and deliver better service, while always building a stronger, more insightful relationship with customers – keeping them right at the heart of your operation.
- A 360 degree view of the customer: Know your customers’ preferences, understand their influences and solve their issues.
- Mobile support that’s always there: Whether it’s sales or service, Cloud for Customer knows you’re always on, and provides you with the management tools you need on the go.
- Real-time insights that help you focus your efforts: Advanced analytics features such as data queries, predictive modelling and visualization tools all help you uncover leads or respond to key questions.
- Productivity and personalization: We’ve built a solution that lets your people work they way they want, connecting to your other software platforms with ease.