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From self-service to field visits, give your customers the kind of service they want

Even before they make a purchase, today's customers expect service support in the channel of their choosing. Now, it's more important than ever to adapt and to offer an end-to-end service platform in the cloud. One that can handle low-touch interactions such as community support all the way to highly complex interactions and field service.

SAP Hybris Products for Service

With SAP Hybris Service solutions your organization can give its customers the right service on the right channel, for an excellent customer service experience at every point in their journey.
Comprehensive Self-Service

Improve customer satisfaction and reduce support costs by giving your customers the tools they need to find the right answers.

Service from Anywhere

Transform your call center into a true customer-engagement center by meeting customers in the channel of their choice, answering questions quickly and driving purchasing decisions with expert guidance.

Integrated On-Site Service

Deliver seamless service in the field. Know what resources are available and equip your service agents with the right knowledge and connect them with the right parts to solve onsite problems.

SAP Hybris Service: related content

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Solution Brief
Revolutionize service with SAP Hybris Service solutions
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