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Accenture

Accenture

Functional Category: Solution Provider
Status: Global Platinum
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
Australia ,  China ,  Hong Kong ,  India ,  Japan ,  Korea ,  Russia ,  South East Asia ,  Austria ,  Benelux ,  East Europe ,  France ,  Germany ,  Italy ,  Middle East ,  Nordics ,  Spain ,  Switzerland ,  United Kingdom ,  Latin America ,  North America ,  Poland ,  Turkey ,  New Zealand ,  South Africa

Global Partner of the Year 2014 & 2013

 
For the second consecutive year, Accenture is proud to be awarded the hybris Global Partner of the Year 2014. Working together since 2011, Accenture and hybris provide our clients with digital transformation capabilities that help build profitable, long-term customer relationships.
 

Accenture became hybris’ first global strategic partner in 2013, the year for which it received its first Global Partner of the Year award. The alliance combines leading customer data management, context driven marketing tools and unified commerce technology from hybris with digital marketing capabilities and expertise from Accenture Interactive. In the same year, Accenture further strengthened its ability to implement commerce solutions from hybris through multiple channels and across all industries with the acquisition of Acquity Group, adding significant skills and scale to Accenture Interactive’s omni-channel commerce business. Accenture is a global management consulting, technology services and outsourcing company, with approximately 319,000 people serving clients in more than 120 countries.

Accenture Interactive, part of Accenture Digital, helps the world’s leading brands around the globe to deliver superior marketing performance, create loyalty generating experiences and use innovative ideas to disrupt their digital environment. Our belief is that enduring brand relevance puts exceptional customer experience first across all touch points, and aligns the organization, internal processes and technology to enable it. We help our clients deliver millions of unique and elegant experiences. Call it “delight at scale.” Supporting every phase of a client’s digital transformation journey, Accenture Interactive provides a full spectrum of services including marketing strategy, marketing and customer analytics, digital customer experience, campaign and content management, service design and omni-channel commerce.

We use our wealth of insights and experience, backed by a set of diverse technology and alliance partners like hybris, to help clients realize their digital transformation ambitions and achieve their desired business outcomes. As a result, Accenture Interactive delights its clients at scale by enabling them to drive revenues, create new products and services, increase efficiencies, improve customer experiences, reduce costs, redefine business processes and enhance brand equity. To learn more follow us @AccentureSocial and visit accenture.com/interactive.

 
Europe:
Accenture (UK) Limited,
30 Fenchurch Street,
London , EC3M 3BD

US:
Accenture, Inc.,
161, N Clark St 23rd Fl,
60601 Chicago, IL
United States

Amaze

Amaze

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Amaze is a leading full service marketing and technology company, boasting an unrivalled depth of understanding of technology and human behaviour. The agency’s work is global - spanning 104 countries in 28 languages.
Using its insights into consumer expectations, attitudes and motivations, Amaze delivers marketing and technology solutions – from strategy through to implementation – that enable organisations to identify and act upon the opportunities created by this changing digital world. Clients include Bridgestone, Coats plc, Coca-Cola, the Co-operative Group, Dyson, Lexus, ODEON Cinemas, Toyota and Unilever.
In 2012, Amaze ranked 12th in Marketing Magazine’s Digital Agency League Table, as well as 4th in the eCommerce category and 5th in the mobile category.
Amaze was named within the UK’s Top 10 Interactive Agencies by Forrester.
Manchester M15 4FN
Tel: +44 (0)161 242 5650
arvato Systems

arvato Systems

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA ,  Americas
Germany ,  North America ,  South Africa ,  China ,  India ,  Malaysia ,  Singapore ,  South East Asia ,  Czech republic ,  United Kingdom ,  Switzerland ,  Latin America
arvato Systems is a systems integrator with a solid reputation. We not only implement standard software, but also offer tailor-made, industry-specific and individually developed solutions. More than 2,500 dedicated employees at 25 sites throughout the world are always there for their customers. As part of the arvato network, a leading global BPO provider belonging to Bertelsmann, we have the unique capability to create entire value chains and combine IT with other arvato services to deliver an integrated service offer from one source. The strength of arvato Systems lies in the intelligent combination of systems integration and planning, operation and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach, and genuine entrepreneurial spirit to the table. Our solutions pave the way for your success.
www.arvato-systems.com

arvato Systems delivers international eCommerce solutions by integrating all of the relevant channels, including the web, PoS, mobile, and print. We deliver IT together with all of the related services as well as the associated business consulting services. Our customers get everything from a single source: custom-developed solutions from online shop frontend, online shop solutions and order management systems right through to hosting and eCcommerce solutions specially tailored to your requirements. Many well-known retail companies and brand manufacturers take advantage of our eCommerce experience and rely on our unique pool of experts, who are in tune with the world of commerce as well as the modern e-business world.
http://e-commerce.arvato-systems.de/com/ecommerce.html
Germany:
arvato systems GmbH
An der Autobahn 200
D-33333
Gütersloh

US:
arvato Systems NA,
6 East 32nd Street,
New York, NY 10016,
United States

BORN

BORN

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA ,  Americas
North America ,  United Kingdom ,  South East Asia ,  India

BORN is a PE backed company that produces, delivers and distributes rich multi channel content of all forms (digital - portals, mobile, social media, content; print; photography and video) in addition to providing [e/m] commerce services and digital marketing. A key differentiation is the firm's creative digital services. Clients are Fossil (Skagen), DKNY, Skull Candy, Red Bull, Sears, Staples, MSN, Alex & Ani, Nanette Lepore, Haymarket, Reader's Digest, Random House, Wal-Mart (ASDA), Tag Heuer, Movado,The Limited, Stuart Weitzman, Salvatore Ferragamo, Net-a-Porter, Lord & Taylor, Uniqlo, Kenneth Cole, Matthew Williamson, LK Bennett Associated Newspapers, BBC Worldwide, Boots, BSKYB, Condé Nast, Danone, Disney, Harper Collins, Harrods, Ikea, Penguin Books, Readers Digest, Sainsbury's, Sears, Thomas Cook, Thorntons Direct, Yahoo! and others.

Our brands are Pod1 for commerce (www.pod1.com); and Group FMG for content (www.groupfmg.com) but these have been merged to form BORN.

The company's clients and 25 year history make it a preferred choice for the discerning marketing and/or information/tech officer.

159 West 25th street, 3rd floor
New York, NY 10001

Capgemini

Capgemini

Functional Category: Solution Provider
Status: Global Silver
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
France ,  Benelux ,  East Europe ,  Spain ,  Austria ,  The Netherlands ,  Germany ,  Italy ,  Poland ,  Sweden ,  Norway ,  Switzerland ,  Turkey ,  United Kingdom ,  Middle East ,  Canada ,  Latin America ,  Australia ,  China ,  Hong Kong ,  India ,  South East Asia ,  New Zealand
With almost 140,000 people in over 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. In a deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Capgemini’s Digital Customer Experience provides a one-stop digital transformation capability service, helping CXOs from all sectors use digital intelligently and effectively to:
    •  Drive business growth for our clients – new commercial and revenue models, increased business opportunities and differentiation from their competitors
    •  Bring our clients closer to their end-users in order to deliver a seamless and positive multi-channel experience and enhance brand loyalty
    •  Improve end-customer context and business performance through the intelligent use of digital take real-time decisions
    •  Leverage innovation through our digital partner ecosystem and our own IP assets.

    Our Digital Customer Experience end-to-end services include: Omni-commerce strategy and implementation, User Experience/UI & Design, Marketing strategy, Content & Campaign Management, Customer and social media analytics, Order-to-deliver processes and seamless out/in-store experience

    Capgemini is also a SAP strategic partner with more than 13,500 SAP consultants and a global presence in 40 countries, and is recognized as a leading innovator in the ‘new’ SAP : HANA (awarded best HANA partner of the year in 2013), and Mobility (awarded two years in a row as best Mobility partner of the year in 2011 and 2012).

    We have a deep understanding of digital transformation across sectors, including consumer products and retail, financial services and insurance, telecoms, media and entertainment, energy and utilities, manufacturing/auto and the public sector.

France
Place de l'Étoile
11 rue de Tilsitt
75017 Paris

US
623 Fifth Avenue, 33rd Floor
New York, NY 10022

UK
40 Holborn Viaduct
London
EC1N 2PB

CGI

CGI

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA ,  Americas
United Kingdom ,  Nordics ,  France ,  Germany ,  North America ,  East Europe ,  New Zealand

CGI – Business Solutions through Information Technology

With a team of more than 250 eCommerce experts, CGI Germany and Europe is offering a wide bandwidth of services to customers within the retail, telecommunications, media and finance industry.

CGI supports companies in holistic analysis and the conceptualdesign of their web site and their eCommerce business, the technology selection, the implementation and operation, and also the continuous improvement of the solution. Offices in Düsseldorf, Hamburg, Hannover and Munich enable local partnership as well as – in conjunction with other European and international CGI subsidiaries – a balanced mix of quick scalable on-shore, near-shore and off-shore delivery services.

We see ourselves as a global IT partner and full service eCommerce agency. Agile management and customer oriented values are the basis for CGI’s holistic project approach. You can benefit from our cross channel-, B2B-, B2C- and D2C- competence and invest in a future-proofed technology

Our Services:

• Business Consulting
• Digital Transformation
• Customer Experience Services
• E-Business Strategy
• E-Commerce Strategy
• Performance Marketing
• Web site optimisation
• Business process modelling and –optimisation
• System implementation und –integration
• Continuous IT operations and support, enhancements and optimization
• Software solutions
• eCommerce platforms
• Product Information Management Systems
• Self Service solutions
• Corporate websites, intranet, extranet

Our customer trust in the performance of our system implementations in the area of eCommerce among others E-Plus with the Smart Buying Platform, which includes a complete B2C telecommunications shop, integrated within three month, as well as many other customers like: Telecom Neuseeland, Goodyear, Head, Bringmeister, Planet Sports, General Pants (AUS), Trendfabrik, Coutie, Handelsblatt, Landwirtschaftsverlag, Surfstitch (AUS), Vodafone, SEAT, some German car manufactors, and many others.

Founded in 1976 in Canada,CGI Information Systems and Management Consultants is one of the largest worldwide acting Service companies in the IT. Today CGI has more than 400 offices in 40 countries in North Amerika, Europe, Asia and Australia. CGI employs 70.000 IT Specialists around the globe. Since 1990 is CGI in the German Market active and is providing professional end to end services.

Heerdter Lohweg 35
40549 Düsseldorf
Germany

Ciber

Ciber

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
Australia ,  New Zealand ,  United Kingdom ,  Norway ,  The Netherlands ,  Germany ,  Sweden
Ciber is a multi-region hybris partner and global SAP partner with the expertise to deliver complete omnicommerce solutions for B2C and B2B clients. We help our clients Attract, Retain and Grow profitable customers with contextual, consistent and relevant experiences across channels and throughout the customer journey in real-time. We achieve this by harmonising digital and physical experiences, and uniting world class hybris technology with proven delivery best practice to facilitate new levels of customer engagement.

As your trusted partner, Ciber offers commerce expertise, customer focus, industry knowledge and skilled consultants to deliver innovative omnicommerce solutions that bring together Commerce, Customer Engagement, Marketing, Sales and Service.

Ciber is a global IT consulting company with about 6,500 consultants in North America, Europe and Asia/Pacific, and approximately $1 billion in annual business. Client focused and results driven, Ciber partners with organisations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, the company trades on the New York Stock Exchange (NYSE: CBR).

Ciber hybris Country Locations
Visit Ciber Website to find your nearest Ciber Country location
 
Cognizant

Cognizant

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: APAC ,  EMEA ,  Americas
South East Asia ,  India ,  China ,  United Kingdom ,  Hong Kong ,  North America
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process out­sourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 137,700 employees as of December 31, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant!
500 Frank W. Burr Boulevard,
07666 Teaneck, NJ
United States

Conexus Ltd.

Conexus Ltd.

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
United Kingdom ,  Central Europe ,  Australia
Conexus has over 15 years’ experience of designing, implementing and supporting omni channel commerce solutions both B2C and B2B. Now part of the OLR Group, we have access to a global workforce of 250. From consulting services to full lifecycle delivery and support, we will listen to your needs and provide both technical and thought leadership every step of the way.

Our Consultancy team are the first engagement point, providing user journey and UX design services coupled with a fixed price discovery phase. This team can provide access to the tools to allow you to test drive the platform before you invest.

Velocity is our methodology for delivering hybris projects within as little as 16 weeks. Velocity is about being the expert, driving and challenging your solution design but ensuring we maximise out of the box functionality.

Our Enable team focus on business readiness, working with your teams to plan how your business will be ready to adopt your new hybris platform. The Enable team delivers training services using a mixture of classroom and one-to-one super user training coupled with floorwalker support.

Keystone is our world-class managed service and hosting capability, delivered against service level agreements with the objective of allowing your teams to focus on your day-to-day business whilst we manage your solution 24/7, 365 days of the year. Coupled with our Consultancy team, Keystone engages collaboratively to evolve your solution as your business, markets and technology change.

Our success is built around people, agility, relationships and trust in our ability to deliver quality.

Services we provide:
  • Consultancy
  • UX design and implementation
  • hybris project delivery
  • hybris training
  • hybris managed services
  • Mobile POS
Eastlands One,
London Road,
RG21 4FB Basingstoke,
United Kingdom

Deloitte

Deloitte

Functional Category: Solution Provider
Status: Global Gold
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
North America ,  Latin America ,  Central Europe ,  South Europe ,  East Europe ,  North Europe ,  South East Asia ,  Middle East ,  United Kingdom ,  Germany ,  Australia ,  Benelux

AMERICAS PARTNER OF THE YEAR 2014

Deloitte engages organizations through a business-first approach to technology strategy and implementation transformations. Our global capabilities are recognized for high-quality, proven delivery capability and our leadership in value-oriented innovations. Our industry-focused capabilities extend to core business solutions that are enabled through analytic, mobility, social media and cloud solutions.



DigitasLBi Commerce

DigitasLBi Commerce

Functional Category: Solution Provider
Status: Platinum
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
United Kingdom ,  China ,  Australia ,  Korea ,  Hong Kong ,  France
GLOBAL SERVICE DELIVERY PARTNER OF THE YEAR 2014

With over 150 commerce implementation and $4Bn transacted through these sites in 2014 alone, DigitasLBi Commerce has the vision and capability to deliver transformational omni-channel commerce to it’s customers. With an unparalleled delivery track record (Global delivery partner 3 years in a row), the hybris delivery team can be trusted to deliver the most complex projects for retailers, financial services, B2B, travel and manufacturers, coupled with award using user experience and massive ad-buying power to ensure new platforms thrive in the competitive world of commerce.
Atlantis Building,
Truman Brewery,
146 Brick Lane,
London E1 6RU

eclipse

eclipse

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Founded in 1996 we’ve grown to over 200 IT professionals with the capability to offer a very broad range of skills. Based in Leicestershire we are a credible alternative to the London agency model.

We directly support thousands of users throughout the UK and abroad. Our customers range from multi-nationals such as TNT Express to UK success stories like Triumph Motorcycles, Joules Clothing and Morgan Motor Company.

We pride ourselves on offering the breadth of service appropriate to each client’s need through our delivery centres of excellence. For instance:

Design: We base our business on understanding the fundamental requirements of our customers. We have a strong record of recognising opportunities for innovation to enhance business services.

Develop: We build solutions to solve often complex business challenges which are agile and cost effective. We pride ourselves on continually exceeding expectation.

Service: We operate our own private cloud and dedicated UK service desk so can host, operate and support customer solutions and add value. We are passionate about customer service.

We’d love to talk to you about your problems and ideas.
Watling House,
1 Watling Drive,
LE10 3EY Hinckley,
Leicestershire
United Kingdom

Envoy

Envoy

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Envoy is a successful UK-based e-commerce agency of 16 years with its HQ in London. Envoy is responsible for delivering over £400,000,000 of omni-channel business each year for its B2C and B2B clients. We offer a full range of professional e-commerce services; from digital strategy, Hybris development, Mobile POS and responsive UX design to hosting, support & training. We like to keep our clients happy, in fact we depend on it, 90% of our revenue is repeat business or comes from referrals.

Sounds good? Don’t take our word for it, feel free to look at our work and contact our references to find out how we can help your e-commerce business succeed.
1 Graham Road,
Wimbledon,
London, SW19 3SW,
United Kingdom

Greenlight

Greenlight

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Greenlight is Europe’s leading independent digital agency, and our people have over 10 years’ experience enhancing the digital marketing and ecommerce operations, for some of the largest high street and retail brands.
With our roots in marketing, our focus has always been on driving business success first.

Something which finds us working deep alongside our clients throughout the intensities of their day to day trading, and helping them meet their growth targets via improvement in 3 key areas.

  • Enabling them to trade harder, and more efficiently through better systems, processes and partners.
  • Delivering outstanding customer experience across all channels, helping to engender loyalty and maximise conversion.
  • Growing new customers, by ensuring their platform enhances capabilities in key acquisition channels such as SEO, Social Media, Paid search, Shopping engines, and affiliate marketing.

That’s why we approach every project not just as a build, but as a business growth plan. Including not just talented developers, and solution architects, but designers, usability consultants, SEO consultants, and digital marketers to ensure that you see a step change in all facets of your sales funnel. Greenlight’s clients include Next, Dixons Stores Group, Santander, Boots International, Nespresso, RS components, The White Company, Dreams, Game, Laura Ashley and Sky.
The Varnish Works,
3 Bravingtons Walk,
Regents Quarter,
London,
N1 9AJ

IBM

IBM

Functional Category: Solution Provider
Status: Global Silver
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
North America ,  Australia ,  China ,  Hong Kong ,  India ,  Japan ,  Korea ,  Russia ,  South East Asia ,  Austria ,  France ,  Germany ,  Italy ,  Middle East ,  Nordics ,  Benelux ,  Spain ,  Switzerland ,  United Kingdom ,  Latin America ,  Poland ,  Turkey ,  New Zealand

NEWCOMER OF THE YEAR 2014

IBM is a SAP hybris Global Strategic Partner. IBM offers hybris clients deep commerce skills and the world’s largest digital agency. These differentiators allow our clients to increase revenue, optimize commerce operating costs and create unique customer experiences.

Innovation is at the core of IBM's strategy. The company provides a full range of world-leading business and technology consulting services and also the provision of cloud based managed services for applications and infrastructure to clients in more than 170 countries.

IBM is recognized by Gartner and Forrester as the leading SAP Consultancy globally both in terms of global scale and completeness of vision. IBM attracts and retains some of the world’s most talented people to help solve problems and provide an edge for business, governments and non-profits.

IBM Interactive Experience is a new breed of digital agency, bringing together strategy, data, design and technology like hybris to reinvent experiences at scale. The practice draws upon IBM’s investment in research, as well as expertise in business strategy, data analytics, social, cloud and experience design to create, implement and manage experiences that bridge the digital and physical worlds. IBM Interactive Experience is building a global network of Experience Labs where clients can co-create and prototype new customer experiences that traverse channels, devices and media. The close collaboration with IBM Research and the IBM Watson teams brings innovation, creative and design teams from the labs on to client engagements.

United States:
IBM Corporation
1 New Orchard Rd, Armonk,
NY 10504, United States
Phone:+1 914-499-1900

Europe:
IBM United Kingdom Limited
76/78 Upper Ground,London
SE1 9PZ, United Kingdom
Phone:+44 20 7202 3000

iGate

iGate

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: APAC ,  EMEA ,  Americas
United Kingdom ,  North America ,  South East Asia ,  India
iGATE Corporation is the first integrated technology and operations (iTOPS) company providing full-spectrum consulting, technology and business process outsourcing, and product and engineering solutions on a Business Outcomes-based model. Armed with over three decades of IT Services experience and powered by the iTOPS platform, iGATE’s multi-location global organization has a talent pool of more than 28,500 + employees and consistently delivers effective solutions to over 300 companies including Fortune 500 customers spanning verticals such as: banking and financial services; insurance and healthcare; life sciences; manufacturing, retail, distribution and logistics; media, entertainment, leisure and travel; energy and utilities; public sector; and independent software vendors.
6528 Kaiser Drive
Fremont, CA 94555
Tel: +1 510 896 3000
Fax: +1 510 896 3010

InventCommerce

InventCommerce

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom ,  South Africa
InventCommerce is an innovative eCommerce solutions provider with a wealth of knowledge and experience dedicated to providing impeccable eCommerce solutions for leading merchants and retailers worldwide. Our heritage is in eCommerce design and technical delivery inline with iMethod, our rapid implementation methodology that focus design, integration and migration.

We work on a global scale with our own skilled and committed teams based in London and Cape Town who are passionate about delivering online innovation. With the customer at the heart of our business, we form long lasting partnerships that allow us to deliver the best possible solutions for our clients to grow their customer reach, market share and online revenues. Example clients include All Saints, Argos, Asda, Brand Alley, Danone, Gro Company, Pearson, Robert Dyas, Walmart.

Floor 3
8a Great Newport Street,
London, WC2H 7JA,
United Kingdom

South Africa
1st Floor, Planet Art, Building One
32 Jamieson Street, Cape Town, 8001

itelligence AG

itelligence AG

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA ,  Americas
Germany ,  North America ,  East Europe ,  United Kingdom ,  Norway ,  Sweden ,  Denmark ,  The Netherlands
itelligence AG is one of the leading international full-service providers in support of SAP® solutions, employing about 3,500 highly qualified employees in 22 countries. Founded in 1989, the company’s range of services covers SAP consulting, SAP licensing, outsourcing and services as well as in-house SAP industry solutions.
The cooperation with the NTT DATA Group and a broad partner network offer additional resources to guarantee customer value at its best.
itelligence can be considered as a first-choice partner due to more than 25 years of process, industry and IT expertise. For more than 5,000 customers worldwide itelligence has realized complex SAP projects. Being a SAP Global Value Added Reseller and SAP Gold Channel Partner itelligence is working hand in hand with SAP on new scenarios and pioneering solutions such as business analytics, in-memory computing (SAP® HANA), cloud and mobile.
Based on expertise gathered over many years of project work in the e-commerce sector, itelligence enhances its portfolio with the Commerce Engagement Center. CEC is an agile, individually applicable solutions portfolio to master new challenges of digital commerce successfully. Apart from hybris the offer covers other solutions concerning the commercial sector such as CRM, Mobile, Outsourcing and Analytics.
As one of the first hybris reseller partners, itelligence offers you an extensive expertise in all aspects of the hybris commerce suite.
itelligence AG
Königsbreede 1
33605 Bielefeld
Germany

Javelin Group

Javelin Group

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Europe’s leading specialist retail strategy consultancy.

Javelin Group is Europe’s leading – and largest – specialist firm of retail strategy consultants. For large retailers and brands all over the world, we plan and implement strategies to enable them to anticipate and respond to the rapid changes in customer shopping habits, retail technologies and the competitive environment, to ensure that they thrive in the coming decade.

Services

Our difference.
As retail specialists, our strength is our unique ‘vertical’ model. Our focus on retail ensures that we understand this sector better than any generalist consultancy, and we combine under one roof all of the essential retail disciplines to address the challenges of retailers and brands in adapting to the new consumer era.
These disciplines cover retail strategy, international retail expansion, organisational design, supply chain and fulfilment, technology planning, retail store formats and locations, website and cross-channel customer experience, as well as technology development. We also advise on retail acquisitions and disposals.
Find out more!

Challenges.
The questions we address.
Some of the big strategic questions we address for our clients are as follows:
What changes must we make to remain among the retail winners in 3-5 years? What does this mean for our offer, stores, ecommerce, customer experience, supply chain, IT, and organisation? Retail Strategy
Our core business model appears increasingly mature, with slowing or declining like-for-like retail sales. What quick wins are available to us, and where are the longer term growth opportunities? Retail Strategy
Omni-channel retail and digital transformation present us with many potential opportunities: in the face of these, what strategy will position us best for the next 5 years? Omni-Channel Retail Planning
International retail growth is key to our future success: which countries, channels and operating models (e.g. franchise, JVs, own stores…) should be our focus for greatest payback? International Retail Expansion
Our retail and ecommerce technology is becoming outdated: when and how best should we renew our IT infrastructure to ensure affordability, reduced risk and maximum return on investment? Technology Consulting
The speed of evolution in our market requires us to be more customer-facing, innovative, nimble and ‘joined-up': how must we re-organise and change our ways of working to ensure this? Retail Strategy
Find out more!

Company.
200 retail consulting professionals.
Javelin Group was founded in 1997 by Tony Stockil, CEO, and Richard Wolff, COO. Since then we have grown rapidly into a team of 200 retail consulting professionals, and now offer a full breadth of retail strategy consulting and implementation services. We are chaired by leading retail expert, Sir Geoffrey Mulcahy, and our management team consists of highly experienced retail professionals. Our head office is in London (UK), we have an office in Paris (France), and development centres in Sofia and Plovdiv (Bulgaria).
Find out more!

Clients.
Leading retailers, brands and B2Bs across the world.
Our clients are retailers (including many of Europe’s top 20 retailers), brands, B2B distributors and private equity investors in retail. We also work extensively with shopping centre developers and investors.
From offices in London and Paris, we serve clients across Europe, the USA, the Middle East, Australia and China, with more than 50% of our work outside of the UK.
Our clients choose us because of our deep understanding of retail and the consumer across all channels, and our honest, practical advice and support. These defining attributes explain why the vast majority of our client relationships have lasted five years or more.


200 Aldersgate Street
London EC1A 4HD
United Kingdom

neoworks

neoworks

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
United Kingdom ,  China ,  Japan

Neoworks, a Salmon company, integrates and supports cutting edge ecommerce systems working with brands representing a variety of industries including retail, software, media and manufacturing. Neoworks experienced team provides essential skills to make the digital transformation a success. Our unique approach combines technical and advisory elements, including ecommerce system implementation, integration and support, training and change management, content strategy development, data analytics, customer behaviour research and consulting on digital marketing strategy.
We have delivered ecommerce system integration and consulting projects in the U.K., across Europe, U.S., Japan and Australia.

Salmon are a global commerce service provider that delivers market ­ changing strategies to the world¹s leading brands.
A WPP company, Salmon has offices in London, New York, Sydney and Beijing. Clients include AkzoNobel, Argos, Audi UK, Halfords, Kiddicare, Morrisons, Premier Farnell, Sainsbury¹s and Selfridges.

City Tower
40 Basinghall Street
London
EC2V 5DE

Parsionate GmbH

Parsionate GmbH

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
Central Europe ,  North Europe ,  South Europe ,  Switzerland ,  Germany ,  Austria ,  The Netherlands ,  Denmark ,  Poland ,  Sweden ,  Finland ,  Belgium/Luxembourg ,  United Kingdom
Parsionate supports retailers and brands in developing suitable omnichannel concepts and implementing them: by comprehensive consulting, deep knowledge in leading software solutions and successful implementation for the complete sales process in all channels. Experienced consultants for e-commerce, omnichannel and Product Information Management (PIM) as well as system architects and technical consultants are part of the team.

The base of customers speaks for itself: market leader from all over Europe trust in the knowledge and reliability of parsionates’ experts.

Service portfolio:
  • Consulting and implementation for
    - Product Information(PIM) and Master Data Management(MDM)
    - E-commerce
    - Mobile-and In-StoreSolutions
  • Process optimization and software integration
  • Application management and data services
  • System/supplier evaluation
parsionate GmbH
Kranstraße 8
D-70499 Stuttgart
Germany

Portaltech Reply

Portaltech Reply

Functional Category: Solution Provider
Status: Platinum
Extent of activity: Regional
Region/Countries: EMEA
Italy ,  United Kingdom
Portaltech Reply is a leading hybris Partner with offices in London, Seattle, Milan and Dusseldorf. The company holds Platinum Status and was named hybris Global Partner of the Year 2012, 2011 and 2009 We have implemented over 40 major hybris projects since becoming a partner in 2007 and have significant vertical specialisation on the hybris platform across Retail & Grocery, Telco, B2B and Travel. Portaltech Reply offers an end-to-end set of products and services for multi-channel commerce including consulting, commerce platform implementation and integration, mobile and digital design, SaaS and on-premise warehouse management, proximity marketing, mobile payments and Cloud based hosting wrapped in a full managed service from one single supplier.

Portaltech Reply hybris clients include Iceland Foods, Phones 4u, O2, TUI Travel, Costco Wholesale, Delhaize Group, Bunzl Group, British American Tobacco, Monsoon & Accessorize, Long Tall Sally, Office Shoes, Thompson & Morgan. Portaltech Reply is part of the Reply Group, a specialist pan-European system integrator with significant operations focusing on SAP, Oracle, Microsoft and digital media technologies.
Portaltech Reply
38 Grosvenor Gardens
London SW1W 0EB

SapientNitro

SapientNitro

Functional Category: Solution Provider
Status: Global Gold
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
Nordics ,  North America ,  China ,  United Kingdom ,  Germany

MOST INNOVATIVE PARTNER OF THE YEAR 2014

SapientNitro is proud to be the hybris most innovative Partner of the Year.

SapientNitroSM, part of Sapient® (NASDAQ: SAPE), is a new breed of agency redefining storytelling for an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating never-ending stories across brand communications, digital engagement, and omni-channel commerce. We call it Storyscaping, where art and imagination meet the power and scale of systems thinking.

SapientNitro’s Idea Engineers represent a connected powerhouse of creative, brand and technology expertise - one global team collaborating across disciplines, perspectives and continents to create game-changing success for our Global 1000 clients. We partner with industry-leading clients such as Chrysler, Citi, The Coca-Cola Company, Lufthansa, Target, and Vodafone, in more than 30 cities across The NASA, Europe and Asia-Pacific. For more information, visit www.sapientnitro.com or follow us on Twitter @sapientnitro.

131 Dartmouth Street,
3rd Floor,
02116 Boston, MA
United States

Sonata Software

Sonata Software

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
South East Asia ,  India ,  United Kingdom ,  Australia

Sonata Software is a global IT services firm focused on catalysing transformational IT initiatives of its clients through deep domain knowledge, technology expertise and customer commitment. The company delivers innovative new solutions for Travel, Retail and Consumer Goods industries by integrating technologies such as Omni-channel commerce, Mobility, Analytics, Cloud and ERP, to drive enhanced customer engagement, operations efficiency and return on IT investments. A trusted long-term service provider to Fortune 100 companies across both the software product development and enterprise business segments, Sonata seeks to add differentiated value to leadership who want to make an impact on their businesses, with IT. For more information, visit www.sonata-software.com.

A Gold certified partner of SAP and a multi-regional Silver partner of hybris, Sonata has been awarded as a SAP Pinnacle award winner for 2014 and hybris’ Most Innovative Partner for 2012. In partnership with hybris, Sonata offers digital transformational services for clients in the Retail, Travel and CPG industries who want to deliver powerful, seamless and integrated customer experiences across multiple channels. Backed by its hybris Center of Excellence (CoE), relevant service offerings and Go-To-Market programs, Agile model-based implementation & testing methodologies (TORQ), reusable frameworks & assets and customer experiences, Sonata is a partner of choice of organisations who want to implement hybris as their omni-channel commerce platform, and also a trusted alliance partner of SAP hybris.

APS Trust Building,
Bull Temple Road,
N. R. Colony,
Bangalore - 560 019,
India

Sopra

Sopra

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: APAC ,  EMEA
France ,  Italy ,  United Kingdom ,  Central Europe ,  India
Sopra is a Multinational Company of Consulting, Systems Integration, Technology and Outsourcing. Thanks to its global offer and to the consolidated know-how on the latest technology, Sopra supports its clients in the review and implementation of processes, by designing effective and efficient solutions and by managing systems and applications through outsourcing. Over the years, Sopra has asserted itself more and more in some key areas such as e-Commerce and Order Management, ERP, Business Intelligence and Data Warehouse solutions Client/Server and Web-based Supply Chain Management, Customer Relationship Management as well as Application Management.

Among the major international players of the e-Commerce market Sopra develops integrated projects for the B2C, B2B, B2B2C offering innovative solutions "end-to-end" enabling to maximize online sales. With over 16,200 resources in Europe, Sopra operates on the Italian territory through its offices in Milan, Parma, Rome and Padua.

Sopra offers the following services to Companies:
Support in to Starting-up to executing e-Commerce projects.
Support and consulting in helping Companies’ change management.
Sopra can help in transitioning to a new e-Commerce solution supporting Company in:
  • Recognizing the appropriate changes
  • Designing and modeling business processes
  • Designing and implementing organizational change;
  • Managing relationship with operational worldwide partners or providers.


Sopra, with its long-standing experience in fashion and retail projects based on its deep knowledge of technologies and processes, develops all-round e-Commerce solutions characterized by a single objective: enable companies to focus on their businesses and their sales strategies, by relying on Sopra for the entire technological and integration question in European & worldwide projects.

Sopra helps its customers to go global with e-Commerce projects. Sopra implements worldwide projects in USA, Canada, Japan, Korea, Australia, Europe and Brazil.
Sopra offers its know-how (acquired in worldwide e-commerce projects) and supports Companies with:
  • Business and Strategic Consulting
  • Web Design
  • Project Management
  • Solution Design
  • System & Solution Integration
  • Global Testing
  • Worldwide Extension
  • 7X24 Assistance and Maintenance


Strada 4 - Palazzo A7,
20090 Assago/
Milan, Italy

Tacit Knowledge

Tacit Knowledge

Functional Category: Solution Provider
Status: Gold
Extent of activity: Regional
Region/Countries: EMEA ,  Americas
United Kingdom ,  East Europe ,  North America

EMEA PARTNER OF THE YEAR 2014

Tacit Knowledge is a digital commerce consultancy that has been applying Silicon Valley innovation to retail organizations around the world since 2002. The company employs 80 people across five offices - San Francisco, London, New York, Moldova and Mexico.
Most of our customers average well over £100 million in yearly sales and require our multi-channel expertise. They include the likes of Nike, John Lewis, ghd, Wiggle, Gap, Macys, Kodak, The Body Shop, Converse, Sephora, Bluefly, Williams-Sonoma and Motorola.
The reason why household names engage with us is that we deliver on the promise of superior customer experiences by building engines sophisticated enough to power them. We understand the sales funnel, customer acquisition, retention and conversion strategies, and we absolutely appreciate the importance of peak seasons. Our experience incorporates all aspects of online channels – development, customisation and integration of software from merchandising to the supply chain.
US:
Tacit Knowledge Inc.
394 Pacific Avenue
Fourth Floor
San Francisco
CA 94111

Europe:
Tacit Knowledge Ltd
10th Floor
Parker Tower
43-49 Parker Street
London, WC2B 5PS

TATA Consultancy Services

TATA Consultancy Services

Functional Category: Solution Provider
Status: Global Silver
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
South East Asia ,  India ,  United Kingdom ,  Middle East ,  Australia ,  New Zealand ,  North America

APJ SERVICE DELIVERY PARTNER OF THE YEAR 2014

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 276,000 of the world’s best-trained consultants in 44 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.

Nirmal Building,
9th Floor,
Nariman Point,
Mumbai, 400 021
India

Tryzens

Tryzens

Functional Category: Solution Provider
Status: Silver
Extent of activity: Regional
Region/Countries: EMEA
United Kingdom
Tryzens is one of the leading UK Digital solutionproviders to major retailers and blue chip organisations, specialising in:
  • Digital Retail Solutions Strategy
  • Digital Systems Design and Delivery
  • Digital Consultancy
  • Systems Integration
101 Finsbury Pavement,
EC2A 1RS London,
United Kingdom

Wipro

Wipro

Functional Category: Solution Provider
Status: Global Silver
Extent of activity: Global
Region/Countries: APAC ,  EMEA ,  Americas
United Kingdom ,  India ,  North America ,  South East Asia ,  Latin America
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 54 countries. The company posted revenues of $7.95 billion for the financial year ended Mar 31, 2013.
Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
Doddakannelli Sarjapur Road,
560 035 Bangalore
India

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