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Consumer Directed Care – Are you ready?


Here’s your starting point: An essay on what to think about now and what to do next.
Consumer Directed Care

Australian funding model gives power to consumers. Time for aged care providers to think about customer loyalty and customer experiences.

Download this short essay to find out:

  • What does CDC mean in practical terms?
  • How has it been implemented so far and what are the expectations for the aged care sector?
  • What do aged care organisations need to do to thrive in a consumer dominated environment?
  • This has happened somewhere else before. What can we learn from international experiences?

Register now and Download a copy