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Technical Writer

SAP Hybris solutions provide omnichannel customer engagement and commerce software that allows organizations to build up a contextual understanding of their customers in real time. The solutions deliver a more impactful, relevant customer experience and help sell more goods, services and digital content across every touch point, channel and device. Through their state-of-the-art customer data management, context-driven marketing tools and unified commerce processes, SAP Hybris solutions have helped some of the world’s leading organizations attract, retain and grow a profitable customer base.

SAP Hybris software for customer engagement and commerce provide organizations with the foundation, framework and business tools to create a holistic customer view across channels, simplify customer engagement and solve complex business problems.

At SAP Hybris you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.


Your Responsibilities

In this technical oriented position you will take over the following responsibilities:

  • Research, edit, review and update product documentation in English
  • Publish and maintain documents within the hybris Wiki
  • Coordinate documentation subprojects in close cooperation with subject matter experts, product managers and authors
  • Provide communication expertise and editing support to authors of different departments in creating all kinds of internal and external documents
  • Contribute to definition and monitoring of internal documentation standards

Your Qualifications
  • 1+ year of proven experience in technical writing
  • Bachelor’s or Master’s degree in technical documentation, computer sciences or information technologies
  • Excellent written and verbal English language skills
  • Basic knowledge of Java
  • Ability to present complex concepts for technical and non-technical audiences
  • Excellent communication and collaboration skills
  • Interest in new technologies
  • Strong organizational skills, structured thinking and user orientation

Are you interested?