hybris: Omni-Channel Solution for B2B Commerce
More than half of global B2B buyers expect to make 50% of their purchases online within three years. Like consumers, they expect consistent omni-channel experiences, 24/7 self-service access and accurate information. They will no longer accept disjointed channel experiences or inaccurate data.
hybris B2B Commerce helps you to adapt to the changing needs of your business customers. Our omni-channel commerce software is designed to support even the most complex B2B environments. You can offer your buyers seamless opportunities to buy, regardless of the complexity of your back-end systems, at every stage of the customer journey.
- Make B2B like B2C. Use advanced personalization and targeting, and offer self-service and optimal search and navigation. Allow your buyers to make repeat purchases and buy in bulk, and provide efficient omni-channel fulfillment options and helpful product recommendations.
- Navigate B2B complexity. hybris B2B Commerce supports all your complex business buying and selling needs and lets you manage multiple buyer and user roles.
- Seamless integration. Take advantage of features such as web service integration with ERP solutions for credit checks and integrated sales quotation processes.
- Be efficient. Optimize your processes and increase productivity to lower both the total cost of ownership and cost to serve customers. Get online faster with hybris B2B Commerce Accelerator, a customizable, omni-channel framework ready for production.
- Be fast and reliable. hybris delivers scalability and performance for high volume environments, thanks to our unique Architecture and Technology. Implementations in production support more than 20 million SKUs and 6,000 transactions per second.
- Integrate easily. The hybris platform works seamlessly with your current back-end office systems, such as your customers’ procurement systems through hybris B2B Punch Out.
- Grow your business. hybris supports multiple languages, currencies, and tax calculations easing expansion into new segments and markets. Increase your customer base and attract new business opportunities by providing B2B enterprises access to your product catalogs along with integration into hybris logistics systems.
- Drive engagement with communities. Use SAP Jam Communities to directly integrate your online community with SAP Hybris Commerce. Engage customers, create loyal advocates and drive growth.
At 3M, we require a lot from our commerce technology to give our B2B customers a high quality, omni-channel commerce experience. By partnering with hybris, we have gained the commerce technology our business requires today as well as the flexibility we need for long-term success.James Fall, VP Global Sales Operations at 3M Read More