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About us


One customer. Many journeys. Infinite possibilities.
Your customers matter as much to us as they do to you. At hybris, we provide the world’s leading omni-channel customer engagement and commerce solutions.
Every touchpoint. Every channel. Global. Flexible.

Today, each customer journey is unique. And whether it’s to consumers or to other businesses, the complexity of selling has increased exponentially. How do you transform your business to meet the demands of this new digital era?

At hybris, this is not only our business, it is our DNA. hybris is your partner in digital transformation. We deliver state-of-the-art customer data management, context driven marketing tools and unified commerce processes for all your channels.

About hybris

Where we are today
hybris was founded in 1997 with a simple mission: to create superbly engineered commerce solutions. Over the years, the necessary ingredients for that have evolved – multi-channel, open standards, very high performance, data centricity, customer centricity – and so our company and products have evolved. But our mission has remained the same. We are, above all, a great technology company focused on solutions for customer engagement and commerce.

Where we are going

During the last few years, our focus has delivered tremendous success and growth. Both Gartner and Forrester have consistently ranked us a “leader” and placed us among the top two or three commerce and digital interaction platforms in the world. We have expanded well beyond our central Europe roots, have operations across the globe and are now part of one of the world’s largest and leading enterprise software companies, SAP.

Our customer engagement and commerce solutions are relied upon by some of the most-recognized B2B and consumer brands in the world. We serve businesses in a wide range of vertical industries such as traditional consumer industries like retail, consumer products and wholesale manufacturing , as well as industries such as telco, financial services, insurance, public sector, travel, media, publishing, software and automotive. What these industries all have in common is that digital transformation is an imperative.


Philosophy and Culture

While we are a company built on creating better customer-focused technology, we are also a company built on a culture of innovation, a belief in strong ecosystems and, above all, teamwork, inspiration and fun.

We try not to take ourselves too seriously. When asked what our team – “hybrids” as we call ourselves internally – liked most about working at hybris, the answers told us that our culture was one of our most valuable assets. We are enthusiastic, open-minded, ambitious, committed, responsible, creative, fun, friendly, flexible and passionate. Most of all, we’re innovative. And our culture and guiding principles are focused on you – the customer.


Great technology. Great partners. Great culture.
Focus on the customer.
Gartner’s Magic Quadrant for Digital Commerce 2014 Gartner’s Magic Quadrant for Digital Commerce 2014
Analyst Report
Gartner Magic Quadrant for Digital Commerce 2014
Gartner’s Magic Quadrant for Digital Commerce 2014 names hybris as a Leader in e-commerce applications. Get your copy here.
Gartner names hybris a Leader
hybris + Galeries Lafayette hybris + Galeries Lafayette
Success Story
hybris + Galeries Lafayette = Fashion Forward
Read how international department store Galeries Lafayette used the hybris Commerce Accelerator to create a très chic omni-channel shopping experience.
hybris + Galeries Lafayette