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Senior Business Analyst

hybris helps businesses on every continent sell more goods, services and digital content through every touch point, channel and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and to make a difference. We value people that do what it takes to deliver superior results to our customers. We embrace innovative technology and new ideas.

At hybris you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.

A very important part of a project is to ensure that the business needs are properly understood and implemented in the simplest way. A business analyst works with the customer and the partner to accomplish these goals. Also, the business analyst is expected to consult on ways for customers to increase companies’ revenues and profits through creative thinking and application of best and proven practices from the market. Therefore the ideal candidate for this job has extensive experience in dynamic eCommerce / multi-channel environments.

The position reports to the Director Enterprise Services and requires regular weekly travel of 3-4 days with peaks of 5 days in Western Europe. Eventual travel to other continents may also be required. Preferably locations is Munich..


Your Responsibilities
  • Work with ICT and business areas professionals from customers and partners to understand the business requirements and map them onto hybris functionalities.
  • Create prototypes as appropiate.
  • Recommend approaches to increase revenues and profits of customers through the implementation of eCommerce / multichannel initiatives, both at strategic and tactical level.
  • Design user interaction models, workflows and user interfaces.
  • Communicate conceptual ideas.
  • Work with the hybris R&D and product management department to ensure that lessons learned in the field are adressed in the core product.
  • Fully understand the capabilities and limitations of the hybris platform.
  • Translate business requirements into functional requirements.
  • Provide in depth knowledge of hybris platform and products.
  • Design and conduct workshops with ICT and business personnel.
  • Stay up to date with best practices and innovation initiatives in the eCommerce / multichannel environment.

Your Qualifications
  • University degree in computer science, business administration, comparable education or job experience
  • Broad and deep experience in large, complex, multi domain, multisite eCommerce / multichannel projects
  • Proven experience in functional design
  • Proven experience in discussing business needs and requirements with business personnel
  • Proven experience in making sound recommendations to business on how to increase revenue and profit in all aspects related to eCommerce / multichannel projects
  • Must be used to working to standards and have a structured approach to design.
  • Previous customer facing experience, working with technical personnel and business users
  • Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment.
  • Knowledge and experience of major ERP and CRM systems and how they are used in an eCommerce / multichannel implementation
  • Knowledge and experience of applications typically involved in a eCommerce / multichannel implementation.
  • Vast eCommerce experience.
  • Very good English language skills (verbal & written). Business fluent German language skills.
  • Excellent communication skills, up to VP and C level
  • Sound knowledge in all MS Office tools
  • Achievement orientation, creative thinking and enthusiasm
  • Open-minded self-starter, with the ability to pick up things quickly
  • Very good presentation and organizational skills
  • Achievement orientation, creative thinking and enthusiasm

Are you interested?
Please apply at jobs@hybris.com referring to Senior Business Analyst.