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Technical Writer

The SAP Hybris TEK department (Technology Education and Knowledge) cares about providing services to a department of 300 people SAP Hybris Cloud Services and Support.

The team consists of different specialists of various topic areas (7 team members) and works in global scope.

  • Create and maintain documentation for SAP Hybris CloudServices (at http://help.hybris.com new project) - an information hub for developers using SAP Hybris Commerce Cloud Edition
  • Produce high-quality documentation in English in collaboration with subject matter experts (developers, support engineers, dev-ops engineers)
  • Work as a part of an agile team to gain an in-depth understanding of the product and documentation requirements
  • Collaborate with other User Assistance Developer (Technical Writers) on documentation standards and information architecture
  • Provide communication expertise and editing support to other colleagues within SAP Hybris Cloud Services


Required skills

  • Bachelor degree in Information Technologies, Computer Science, Engineering or equivalent
  • Excellent writing and speaking German and English language skills
  • Ability to quickly understand complex technical concepts and make them understandable through documentation
  • Excellent communication and collaboration skills
  • Strong organizational skills, structured thinking and a mindset of user advocacy

Preferred skills

  • Essential understanding of Agile software development
  • Preferred experience in XML, HTML, source code reading
  • Basic knowledge of some modern programming languages (e.g. Java, C#, Scala, Ruby, Python etc.) is an advantage

  • 2+ year of proven experience in technical writing of software documentation

Are you interested?